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Information Technology
Services
The Information Technology section of the
Office of Management Services provides services in systems analysis and
development, computer operations, data entry, PC support, network support
and other computer related areas on a centralized basis for all divisions
in the Comptroller's Office. Information Technology management reviews
and approves all computer hardware and software purchases and provides
planning and budgeting support for the replacement of the existing PC
inventory.
The IT section maintains and supports mainframe
and PC-based applications by providing continuous monitoring, analysis
and programming for upgrades or enhancements, production of ad-hoc
reports and file updates, and security administration.
Mainframe Applications
- Computer Assisted Appraisal System III
- Personal Property
- NAL - Assessment Rolls and Tax Billing
- Time and Attendance
- Loans System
- Bonds System
- Financial Statements
- County/City File
- Certified Tax Rate Calculation
Web Applications
- Tax Freeze
- Tax Relief
- Fiscal Notes
- Report and Audits / News Releases
- Audit Tracking
- Real Assessment Data
- Online Appeals
- Confirmations and Grantors
Client / Server Applications
- Property Appeals System
- Exempt Properties System
- IDB/HED
- CAAS IV
- Accounts Receivable
- Inventory
- Personnel
- Contract Log
- Appraisal
Attached to the networks are over 420
PCs using Windows-based desktop software products. Additionally, support
is provided for over 360 notebook or portable computers and a variety of
networked and non-networked printers. Among the support functions
provided are system and network security administration, individual
customer support and training, and installation of PC hardware and
software.
The computer operations staff is
responsible for printing reports including many using custom forms such
as property record cards, property tax notices, and tax receipts. In
addition to printing, report preparation procedures such as bursting,
decollating, gluing and binding are performed.
Data entry services for divisions of
the Comptroller's Office are also provided. Participating divisions
supply the documents to data entry where the staff keys the data for use
as input to the respective computer systems.
Support for special projects, such as
those requiring technical research or those involving graphical
presentations, is provided for the divisions of the Comptroller's Office
as needed. Assistance is also provided when possible to other State
agencies and to local governments.
Under the direction of a Management
Advisory Committee, the IT section is responsible for the preparation of
the annual Three Year Information Technology Plan for the Comptroller's
Office, which in turn becomes a part of the overall State Information
Technology Plan.
The IT section provides a wide range
of support and services to the Comptroller's Office. To maintain a high
level of service, it is necessary for the IT staff to constantly strive
to keep up with technology in an environment of constant change.
Questions, please contact:
Rusty
Lacy
Assistant Director of Information
Technology
Phone: 615-401-7764, Fax: 615-532-2224
Address:
1400 James K. Polk
State Office Bldg.
505 Deaderick Street
Nashville, TN 37243-0261
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